Frequently Asked Questions

How do I register?

How do I log in?

I’ve forgotten my password, what do I do?

How secure is it?

How do I give feedback?

What is this site about?

What can I do on the site?

Will all my questions get answered?

Why hasn’t my question been answered yet?

Chat seems to be blocked, what can I do? (Cookies and iPads)

I’m having problems with the website. What should I do?

Why are the experts in the Gallery in that order?

Have you got a video that explains this more easily?

How can I stop people from bothering me when I’m trying to take part in the event?

 

How do I register?

You can only register if your school has had a visit from the touring Hungry performance. If so, follow the link your teacher gives you to register (remind your teacher to log in and click the ‘Generate Student Registration’ link on their profile). Pick your own username and password and write them down so you don’t forget them.

How do I log in?

If you have already registered you can just log in at hungry.imascientist.org.uk using the username and password you picked when you registered. If you have forgotten your password then click on the ‘forgotten password’ link.

Experts do not need to register at all as we’ve already done that for you. Just enter your username (usually ‘firstnamelastname’ all in lowercase please) and the access code we sent you as your password.

I’ve forgotten my password, what do I do?

Don’t worry, there’s various things to try:-

1. We emailed a copy of your username and password when you registered. If you can, go back and check that email.

2. If you’ve deleted that email, or you can’t check it at the moment, then click on the forgotten password link and we can email it to you again.

3. If that doesn’t work (for example, if you didn’t give us an email address) then your teacher can email us at admin@imascientist.org.uk telling us your name and username. We’ll then email your teacher a new password for you.

How secure is it?

Security is a top priority. Students can only register if the Hungry play is visiting their school, and their teacher has signed up for the online Hungry Zone. We also strictly moderate all live chats and questions to make sure that student identity and information is protected. If you’ve got any questions about security, please contact admin@imascientist.org.uk.

How do I give feedback?

All feedback (good and bad) is greatly appreciated. We take everything you tell us on board and this helps us to improve our next events.

If you have any comments please email us at rosie@gallomanor.com. We look forward to hearing from you!

What is this site about?

‘Hungry’ by playwright Sarah Daniels is a Theatre of Debate production for schools, which explores issues around food and behaviour change.

The Hungry Zone of I’m a Scientist, Get me out of here gives students the opportunity to explore the science behind Hungry in depth through asking questions raised by the play to scientists, online.

Students will ask our team of 5 food & nutrition experts questions, and have half hour Live Chats with the experts from January until Easter 2014.

Being online, it gives every student a voice to ask questions they might have kept to themselves after the performance. It allows students to find out more about the social, environment and health issues raised by the performance. They can explore how the characters’ experiences relate to what real scientists are currently researching about hunger and obesity.

I’m a Scientist, Get me out of Here! is produced by Gallomanor, specialists in helping organisations engage their communities, and the Theatre of Debate.

What can I do on the site?

Students can:

  • ‘Meet’ the experts
  • ASK them questions
  • Let experts know their opinions
  • Find out what real experts are like and what they do all day
  • Engage in live discussion about real-life science
  • CHAT live with experts and ask them questions

Experts can:

  • Engage with students
  • Contribute to science education
  • Hear what students and teachers have to say about their work
  • Hear about the work other experts are doing

Teachers can:

  • Give their students access to find out more about the science behind the Hungry play
  • Show their classes how science works in the real world

We hope everyone will find the Hungry Zone useful, engaging, and enjoyable. Explore the site, check out the experts’ profiles, the live chats and all the questions that have been asked before, and… have fun!

Will all my questions get answered?

Nearly all questions will be answered.

If you ask a really rude question, moderators will take it out. Sometimes experts get asked the same question many times: moderators will take out repeat questions and add your name to the first one.

Actually answering questions, of course, is up to the experts.

Why hasn’t my question been answered yet?

Firstly check that it hasn’t been answered yet. Your answered questions should appear on your profile page. We will also email you to let you know if we have your email address, but sometimes our emails go into the spam folder.

Secondly, give it some time. Experts are real people with jobs, they’re volunteering their own free time to answer questions. Experts will answer all the questions they can, as quickly as they can, but it might take until the next day.

If two students ask the same question then we’ll dupe one, adding the student’s name to the original question. So your name may be there but not your exact words. The experts may also have answered your question in their profile.

If you think your question hasn’t been answered because of a technical problem, please email Emily emily@gallomanor.com for help.

Chat seems to be blocked, what can I do? (Cookies and iPads)

Lots of problems can be caused by cookies not working on your machine. Make sure your browser (Safari, Firefox etc.) has cookies turned on, so you are accepting them. This tends to be the main problem when using iPads.

With an iPad, go to Settings / Safari / Accept cookies – From visited (or Always)
Apple’s advice for using Safari on iPad

There are a few things that are most likely stopping the chat system from working. They are quite techy so you may want to refer your IT support technician to this page:

1. The chat system uses Javascript. You need to have Javascript enabled and this is normal.

2. Many schools use net filters based on keywords such as chat. Please ask for imascientist.org.uk to be whitelisted.

I’m having problems with the website. What should I do?

Lots of problems can be caused by cookies not working on your machine. Make sure cookies are turned on.

You may occasionally not be able to see the latest pages or answers. Usually clicking refresh will sort it out. If not, try clearing the cache (Tools / Options / Clear Cache or Clear/Delete Private Data, in most browsers).

If you’re still having problems please email Emily emily@imascientist.org.uk or visit the staffroom during the event.

Why are the experts in the Gallery in that order?

The experts appear in the Gallery in reverse alphabetical order (we mean, people called Z first and people called A last). This is because research has shown that people whose names begin with letters near the start of the alphabet tend to be more successful in life (http://www.quirkology.com/UK/Experiment_surname.shtml). Maybe because they are always first in lists!

Here at I’m a Scientist we think life should be more fair, and we try to do our bit to make it fairer. So we are putting the people from the end of the alphabet first for once.

Have you got a video that explains this more easily?

Yes we do!

We’ve put together this great video that we think sums things up nicely! Take a look – you may even have a starring role if you’ve participated before!

How can I stop people from bothering me when I’m trying to take part in I’m a Scientist?

Tired of being interrupted during question time? Can’t concentrate during live chats?

Well worry no more!

We’ve come up with a great way to stop this from happening in the form of a ‘Do not disturb’ – I’m a Scientist special – sign!

‘Do not disturb!’ sign

Print this and all your problems solved!